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Make sure you are filling in all the required fields at the payment stage. We need your name, address, and email. Your ticket order has been processed if you receive a confirmation number at the end of the transaction. If you do not get this, please contact the Box Office email@example.com and we will be glad to help you.
If you have lost or forgotten your ticket, don’t worry – your seats are saved!
In advance of a concert, simply call the WSO Box Office to arrange for replacement tickets free of charge.
If you are at the venue, please see the staff at the WSO table in the lobby, be prepared to show ID, and we will replace your tickets free of charge.
Artists, programs, dates, prices, talks are subject to change without notice. If possible, changes will be announced in advance.
All published WSO ticket prices include HST. Other fees may be applied to the ticket price.
Seniors are considered anyone aged 65+.
Student are ages 17 and under; as well as FULL TIME students (Student ID required)
Youth are ages 12 and under.
Tickets are final sale. There are no refunds for cancellations, but we do allow ticket exchanges. If you cannot use your tickets, we encourage you to share them with family, friends, or business associates. You have the option of exchanging your ticket for another concert in the current season at least 24 hours prior to the concert you hold. Tickets may be exchanged for a charitable tax receipt as long as the WSO Box Office is notified 24 hours prior to the concert date on the ticket.
A Heritage Preservation Fund (HPF) Fee of $2 per ticket is applied to every order with the exception of free events and educational events (including Concerts for Kids). This fee is collected by the City of Windsor and goes towards maintenance of The Capitol Theatre. A mailing fee is applied to all tickets mailed.
Tickets purchased within ten days of the concert will not be mailed. Patrons may choose Print at Home tickets (emailed) or Will Call. Not all options may be available for all performances. Please see Delivery Options for more detail.
The Windsor Symphony Orchestra welcomes patrons with accessibility needs. Please advise us of any mobility concerns or other accommodations that you require at the time of purchase. For detailed information on accessibility at the Capitol Theatre, please visit www.capitoltheatrewindsor.ca/accessibility
Patrons can purchase tickets as a part of subscription package or for individual concerts. In most cases, the earlier you purchase, the more you save.
There are three ways to purchase WSO tickets:
There are four options for ticket delivery:
The Windsor Symphony Orchestra is committed to honouring its performance schedule. All performances proceed as scheduled despite weather conditions, traffic delays, or area events resulting in street closures (parades/festivals, etc.).
In inclement weather, please allow plenty of extra time.
The WSO regrets that tickets not used due to inclement weather, traffic delays, or other area events may not be returned or exchanged.