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All WSO ticket prices include HST. Other fees may be applied to the ticket price.
Seniors are considered anyone aged 65+.
Students are ages 17 and under; as well as full-time students (Student ID required)
Youth are ages 12 and under.
WSO Season Ticket Holders receive discounts on any additional tickets purchased outside of their concert package.
Come as a group of 8 or more and save up to 20% on tickets!
Whether you have a group of students, clients, employees, family, or just you and seven of your best friends, the Windsor Symphony Orchestra is a perfect outing.
Ticket purchase must be made in one transaction. Rate is available for Masterworks, Pops, WSO Rocks, and Messiah concerts.
Use the coupon code: group8
| Individual Tickets | Section A | Section B | Section C |
|---|---|---|---|
| Regular | $69 | $57 | $47 |
| Senior Discount | $65 | $52 | $42 |
| Student Discount | $35 | $30 | $15 |
| Youth | $15 | $15 | $15 |
| Individual Tickets | General Admission |
|---|---|
| Regular | $55 |
| Senior Discount | $50 |
| Student/Youth Discount | $25 |
| Individual Tickets | General Admission |
|---|---|
| Regular | $45 |
| Senior Discount | $40 |
| Student/Youth Discount | $15 |
| Masterworks & Pops Packages | Section A | Section B | Section C |
|---|---|---|---|
| Regular | $325 | $250 | $195 |
| Senior Discount | $305 | $230 | $170 |
| Student Discount | $75 | $75 | $75 |
| Youth | $75 | $75 | $75 |
| OnStage & Cafe Packages | General Admission |
|---|---|
| Regular | $250 |
| Senior Discount | $230 |
| Student Discount | $125 |
WSO Season Ticket Holders receive discounts on any additional tickets purchased outside of their subscription package.
Section A – Ground Floor and Balcony (great visibility; premium price)
Section B – Ground Floor and Balcony (very good visibility; middle price range)
Section C – Ground Floor (good visibility; most economic price)
Please note that access to the balcony requires the use of stairs.
Section A – Ground Floor and Balcony (great visibility; premium price)
Section B – Ground Floor and Balcony (very good visibility; middle price range)
Section C – Ground Floor (good visibility; most economic price)
Balcony access is fully accessible.
Make sure you are using a valid browser window – our ticketing software likes Chrome best, but will also work with Safari and Firefox. Our software also works best on a computer.
Make sure you are filling in all the required fields at the payment stage. We need your name, address, and email. Your ticket order has been processed if you receive a confirmation number at the end of the transaction. If you do not get this, please contact the Box Office [email protected] and we will be glad to help you.
The online ticketing system only accepts credit cards, NOT Visa Debit. If you would like to use Visa Debit to purchase tickets, please visit the box office.
You can renew your subscription online, over the phone with a staff member, or at the Capitol Theatre box office.
Click here to read our guide on How to Renew Online
If you have lost or forgotten your ticket, don’t worry – your seats are saved!
In advance of a concert, simply call the WSO Box Office to arrange for replacement tickets free of charge.
If you are at the venue, please see the staff at the WSO table in the lobby, be prepared to show ID, and we will replace your tickets free of charge.
Wear what you are comfortable in! There is no dress code. Most people wear business causal clothes or slightly dressy outfits, but you’ll see everything from suits and ties to khakis to cocktail dresses and anything in between.
While we cannot guarantee a scent free environment, we ask patrons to consider others around them when using strong scents (such as perfume, cologne, etc.). Please refrain from using strong scents.
Any recording of performances, either through video or photograph is prohibited. We encourage you to take photos before or after the performance. A reminder that mobile phones should be silenced.
When you attend a WSO event or program, you enter an area where filming, photography, audio, and video recording may take place by authorized personnel. Please inform theatre staff if you have a concern.
Out of respect for the musicians and the audience, we ask you not to leave your seat except in the case of an emergency.
If you leave your seat during the performance, you will be seated again at the discretion of the Front of House Manager at an appropriate point during the performance.
Artists, programs, dates, prices, talks are subject to change without notice. If possible, changes will be announced in advance.
Tickets are final sale. There are no refunds for cancellations, but we do allow ticket exchanges. If you cannot use your tickets, we encourage you to share them with family, friends, or business associates. You have the option of exchanging your ticket for another concert in the current season at least 24 hours prior to the concert you hold. Tickets may be exchanged for a charitable tax receipt as long as the WSO Box Office is notified 24 hours prior to the concert date on the ticket.
A Heritage Preservation Fund (HPF) Fee of $2 per ticket is applied to every ticket with the exception of free events and educational events (including Family Concerts). This fee is collected by the City of Windsor and goes towards the maintenance of The Capitol Theatre.
Tickets purchased within ten days of the concert will not be mailed. Patrons may choose “Email My Tickets” to have them sent by email, or “Pick Up at Concert” and tickets can be picked up when you arrive for the event. Not all options may be available for all performances. Please see Delivery Options below for more details.
Patrons can purchase tickets as a part of a subscription package or for individual concerts.
There are three ways to purchase WSO tickets:
There are three options for ticket delivery:
Latecomers will be admitted at the discretion of the Front of House Manager.
Patrons may be required to wait in the lobby until there is a suitable break in the performance.
Patrons who leave the theatre once the performance has started may be asked to wait in the lobby until suitable break in the performance to be re-admitted.
Patrons may be directed to a different seat than purchased to limit disruption in the theatre.
No refunds or tickets exchanges will be offered for late arrivals or readmissions.
The Windsor Symphony Orchestra welcomes patrons with accessibility needs. Please advise us of any mobility concerns or other accommodations that you require at the time of purchase.
All venues where the WSO performs are accessible.
Wheelchair spaces are accessible in the theatre. The Capitol Theatre main entry is located at ground level and is equipped with ramps and inclined floors. The theatre can accommodate standard-sized manual and electric wheelchairs on the main floor. These spaces are limited, please contact box office to inquire availability. Please note: because the Capital Theatre is a historical building, balcony seating is only accessible by stairs
A City of Windsor By-Law permits persons with disabilities to park in areas marked “Commercial” provided an Accessible Parking Permit (APP) is clearly displayed through the windshield and (if times are noted) designated parking times are adhered to.
Those attending a WSO event as a Support Worker can request a ticket, free of charge. Please call the Box Office.
An accessible washroom is located in the lobby area.
The Capitol Theatre ushers will be happy to assist you with removing your walker from seat, storing it in a designated area, and returning after your event.
The Capitol Theatre has a manual wheelchair available to assist from the lobby entrance to your seat. Please notify an usher upon arrival to request a wheelchair.
The Capitol Theatre Windsor is unable to accommodate motorized scooters. Scooters can be parked in a designated spot in the lobby after entering and guests can transfer, with assistance, if necessary, to one of the theatre’s manual wheelchairs prior to entering the event.
Any guide dog, signal dog, or other animal individually trained to aid an individual with a disability can accompany a ticket holder. Please notify the Box Office at the point of purchase so that your seat can be selected to ensure adequate space for your support animal.
For accessible accomodations or seating requests, please contact the box office at [email protected] or call 519-973-1238.
The Windsor Symphony Orchestra is committed to honouring its performance schedule. All performances proceed as scheduled despite weather conditions, traffic delays, or area events resulting in street closures (parades/festivals, etc.).
In inclement weather, please allow plenty of extra time.
The WSO regrets that tickets not used due to inclement weather, traffic delays, or other area events may not be returned or exchanged.
