Updated September 1, 2021
We are thrilled to welcome back live audiences to the Capitol Theatre. To maintain a healthy environment, and keep our patrons, staff, musicians, crew, and volunteers safe, we are implementing the following policies:
The WSO is committed to the safety of our patrons, musicians, and staff. All upcoming concert series will meet all provincial and city public-health measures and provide our patrons with a comfortable and safe experience.
What does this mean for you?
All patrons attending in-person concerts must provide proof of vaccination.
Please bring proof of 2 dose vaccination record when you arrive at the theatre (printed or on mobile phone).
Please also have government issued photo I.D.
Per provincial ruling as of September 22, 2021, persons without proof of vaccination are not allowed to enter the theatre.
If you need to access and download your vaccination record please visit https://covid19.ontariohealth.ca/
If you have not been vaccinated, or if you have any questions, please contact our Box Office at email@example.com 519-973-1238 ext. 2.
We understand if you are unable to be vaccinated but you can still experience the music of the WSO through our digital livestreams! These concerts can be viewed from the comfort and safety of your home.
Before attending a concert, patrons will be asked to complete the online COVID-19 screening questionnaire from of the Windsor Essex County Health Unit or answer screening questions upon arrival at the Capitol Theatre. View the questionnaire:
If you are feeling unwell or do not pass the questionnaire, you may not visit the Capitol Theatre. Please consider viewing the concert as a livestream to your home.
Seats will be assigned by the Box Office prior to the event date.
Seating requests for medical conditions will be accommodated to the best of our ability.
Households or friends purchasing as a group will be seated based on transactions. Please purchase all the tickets for your group in one transaction if you wish to be seated together.
All patrons, staff, musicians, crew, and volunteers are required to wear a mask while inside the Capitol Theatre.
Masks must completely cover the nose and mouth and comply with the Windsor-Essex Health Unit guidelines for acceptable face coverings. If a patron does not have an acceptable mask, a mask will be provided.
Masks may only be removed to drink water.
Hand-sanitization stations are available in the lobby, washrooms, and theatre.
Increased janitorial protocols have been implemented. The Capitol Theatre washrooms will be available for limited capacity use and to maintain social distancing.
The Capitol Theatre concession and bar area will be closed at this time. Please bring your own water if needed.
We encourage you to take the necessary precautionary measures to ensure your health. Things you can do to stay safe are:
(From the Windsor-Essex Health Unit)
Visit www.wechu.org for more details on staying safe.