Updated January 4, 2022
Ticket holders will receive an email with this information. Ticket holders are also invited to contact the Box Office at 519-973-1238 ext. 2 or firstname.lastname@example.org
To download your QR code for the enhanced vaccine certificate, go to https://covid19.ontariohealth.ca/
The WSO is committed to the safety of our patrons, musicians, and staff. All upcoming concert series will meet all provincial and city public-health measures and provide our patrons with a comfortable and safe experience.
Per provincial ruling, all patrons, aged 12 or older, attending in-person concerts must provide proof of vaccination.
Effective January 4, 2022, the Province of Ontario requires the use of the enhanced vaccine certificate with QR code and the Verify Ontario app in settings where proof of vaccination is required.
Please bring proof of 2 dose vaccination record when you arrive at the theatre. Only enhanced vaccine certificate with mobile or printed QR code will be accepted as proof of your 2 dose vaccination.
Please also have government issued photo I.D.
Per provincial ruling, persons aged 12 or older who do not present proof of vaccination and government issued photo ID will not be permitted to enter the theatre.
If you need to access and download your vaccination record please visit https://covid19.ontariohealth.ca/
We understand if you are unable to be vaccinated. You can still experience the music of the WSO through our digital livestreams and recordings! These concerts can be viewed from the comfort and safety of your home.
If you have questions regarding the vaccination policy, digital concerts or WSO programs, please contact our Box Office at: email@example.com 519-973-1238 ext. 2.
Before attending a concert, patrons will be asked to complete the online COVID-19 screening questionnaire from of the Windsor Essex County Health Unit or answer screening questions upon arrival at the Capitol Theatre. View the questionnaire:
If you are feeling unwell or do not pass the questionnaire, you may not visit the Capitol Theatre. Please consider viewing the concert as a livestream to your home. Contact the Box Office for a link to the digital livestream 519-973-1238 ext. 2
The Capitol Theatre is operating at 50% capacity per Provincial guidelines.
Seats will be assigned by the Box Office prior to the event date.
Seating requests for medical conditions will be accommodated to the best of our ability.
Households or friends purchasing as a group will be seated together if tickets are purchased together. Please purchase all the tickets for your group in one transaction if you wish to be seated together.
Patrons will be seated to maintain social distancing.
All patrons, staff, musicians, crew, and volunteers are required to wear a mask while inside the Capitol Theatre.
Masks must completely cover the nose and mouth and comply with the Windsor-Essex Health Unit guidelines for acceptable face coverings. If a patron does not have an acceptable mask, a mask will be provided.
Masks may only be removed to drink water.
Hand-sanitization stations are available in the lobby, washrooms, and theatre.
Increased janitorial protocols have been implemented. The Capitol Theatre washrooms will be available for limited capacity use and to maintain social distancing.
The Capitol Theatre concession and bar area remain closed at this time. Please bring your own water if needed.
We encourage you to take the necessary precautionary measures to ensure your health. Things you can do to stay safe are:
(From the Windsor-Essex Health Unit)
Visit www.wechu.org for more details on staying safe.