SERVICES & PATRON INFORMATION

Medical Emergencies & First Aid
Please contact an usher if these services are required.

Concert Etiquette
For your own enjoyment and the enjoyment of patrons around you, please remember concert etiquette. Talking, coughing, humming or unwrapping candies may disturb the performers as well as fellow patrons. We also ask that you be considerate of those who might have allergies to cologne and perfume.

Latecomers
In the interest of patrons and performers alike, latecomers will be admitted at an appropriate break in the performance.

Restrooms
In the Chrysler Theatre, the men’s restrooms are located on the balcony level; women’s and handicap restrooms are located on the main floor next to the bar.
In the Assumption Universtiy Chapel, men’s and women’s restrooms are located at the bottom of the stairs.

Bar & Concessions
Beverages and light snacks are available for purchase before the performance and during intermission, from the bar in the second floor lobby of the Chrysler Theatre. Patrons are reminded that food and beverages are not permitted in the auditorium.

Box Office
The Chrysler Theatre Box Office at Riverside Drive West and Ferry Street is open Monday through Saturday from 10 a.m. to 5 p.m. and two hours before any performance at the Chrysler Theatre. Tickets to all WSO performances can be purchased through the Chrysler Theatre box office regardless of venue.
 
Tickets to concerts at other venues will be for sale at the door one hour before the performance, unless the concert has been sold-out.
 
To order tickets by phone call 519-252-6579. There is a convenience charge on all phone/mail/internet/fax orders.

Parking
Please visit Where We Play for details on parking at our venues.

Group Tickets
Group discounts are available for 20 or more tickets for many events. To contact Group Sales call 519-973-1238, ext. 23.

Gift Certificates
Bring music into the life of your friends and loved ones. Gift certificates are available in any denomination for WSO concert tickets. Contact the WSO office at (519) 973-1238 ext. 10 for more information.

Handicap Access
The Chrysler Theatre, Assumption University Chapel, St. Anne's Church, Leamington United Mennonite Church, Windsor Public Library and Place Concorde are wheelchair accessible. Please inform the box office of your needs when you purchase tickets.

Emergency Procedures
The Chrysler Theatre and all other WSO venues are protected with a fire alarm and sprinkler system for your safety. Please take a moment to note the location of the exit nearest to you.

Hearing Impaired
Phonic FM systems for the hard of hearing are available at the Chrysler Theatre. Call 519-252-8311 to reserve.

Smoking
All performance venues are smoke-free environments.

Contact Us
Windsor Symphony Orchestra
487 Ouellette Ave.
Windsor, ON N9A 4J2
519-973-1238
Fax 519-973-0764

Handy Phone Numbers
Ticket Orders:
519-252-6579 or
1 (800) 387-9181
St Clair Centre Facility Bookings:
519-252-8311
Windsor Symphony Orchestra Corporate Sponsorship:
519-973-1238, ext. 12