The WSO is currently hiring for the following:

 

MANAGER OF MARKETING, SALES AND PATRON RELATIONS

Windsor Symphony Orchestra
Windsor, Ontario, Canada

 

May 08, 2017

           

GENERAL INFORMATION:

 

The Windsor Symphony Orchestra (WSO) connects people through music.  With its roots in the boom years of the 1940’s to its present incarnation as a dynamic regional professional orchestra, the WSO has spanned three generations. The orchestra’s commitment to excellence and its consistent emphasis on education and community outreach have galvanized a new generation of music lovers in Windsor-Essex and will continue to bring inspired music-making in the future. Throughout its history, the WSO has proudly engaged, entertained, educated, and inspired audiences through the performance of live orchestral music. The foundational underpinnings of the WSO depend on bringing music into a living connection with the greater Windsor community, and finding new and different ways of integrating live performance with other art forms, including film, literature, theatre, and dance.

 

 

THE POSITION:

The Manager of Marketing Sales and Patron Relations plays a pivotal role within the organization, promoting the performances, generating earned revenue through ticket sales, engaging and maintaining patron and supporters and telling the WSO story.   The Manager creates and maintains a critical liaison between the WSO and the community and has primary responsibility for ensuring that the WSO has a positive profile, is well known and valued,  and that it is supported through ticket sales.

 

Working as a key member of the management team, the Manager of Marketing, Sales and Patron Relations reports to the Executive Director.  Job duties and responsibilities include:

  • Planning and implementing all aspects of the WSO’s marketing campaign for each season, including telemarketing, print and media buys, and promotion through social media.  This plan will include sales targets for subscription and single ticket sales
  • Maintaining all electronic forms of communication for the WSO, including the WSO’s website, email blasts and postings to various social media outlets
  • Ensuring that the image portrayed in all marketing efforts is consistent with the WSO’s brand
  • Developing all content for marketing and communication related to the WSO’s season and activities and oversight of graphic design
  • Providing graphic design support to other departments (Education and Community Outreach, Development/Fundraising)
  • Maintaining the WSO’s patron relationship software system, including oversight to ensure that information posted to the system is accurate, generating reports for tracking of sales and guiding management decisions, and troubleshooting issues that arise
  • Cultivating and maintaining positive relationships with all media outlets, including preparation and circulation off a media releases
  • Providing staff support to the Marketing and Development Committee, a Standing Committee of the Board of Directors
  • Overseeing any video recording of the WSO
  • Acting as Front of House Manager for all main stage concerts of the WSO. (Main stage includes Masterworks, Pops, Intimate Classics, County Classics, Rock and Messiah concerts)
  • Creating, maintaining, and monitoring the annual budget for Marketing
  • Performing other duties as assigned by Executive Director

 

 

QUALIFICATIONS:

  • College diploma or university degree in Business, Marketing or Communications
  • Three year’s work experience in public relations/marketing
  • Professional experience with web design, graphic design and social media marketing
  • Strong written and verbal communication skills; including the ability to communicate effectively through the web and social media as well as the ability to act with tact and diplomacy
  • Demonstrated ability to speak/present to large or small audiences
  • Strong problem-solving skills and the ability to maintain confidentiality
  • Ability to work with minimal supervision when required
  • Strong computer skills, including proficiency using: Microsoft Office (Word, Excel, PowerPoint, Publisher, etc.), and Adobe Creative Suite
  • Proficiency in videography and digital photography
  • Ability to cope with a demanding workload while adhering to deadlines
  • Ability to learn and adapt to new technologies, tools and processes
  • Experience working with a professional orchestra, opera, theatre, or related company and knowledge of classical and orchestral music and formal music training are assets for this position
  • Knowledge of CRM software, specifically Vendini, is an asset
  • Experience working with a not-for-profit organization is an asset

 

 

WORKING CONDITIONS  

  • Ability to work a flexible schedule. Concerts are scheduled for evenings and weekends
  • A mobile phone with data plan is strongly recommended for this position. The WSO will cover 50% of the cost of the data plan for business purposes
  • Personal transportation: the WSO performs in Windsor, Essex County, Chatham-Kent

 

 

SALARY –Commensurate with experience.

 

 

APPLICATION PROCESS:

Interested candidates are invited to submit a resume with a list of references and salary expectations to:

Position Posting-Manager of Marketing
Windsor Symphony Orchestra
121 University Avenue
Windsor, ON N9A 5P4

 

Or electronically to:
employment@windsorsymphony.com

Deadline for applications:  5:00 p.m. June 12, 2017